Flight manual · Troubleshooting

Get Help, Send Feedback and Share Diagnostics

Use the in-app help links and send only the diagnostic context needed for support.

Availability: iPhone · iPad · Mac · Free. Checked for app version: 1.0.0.

Outcome

The Help section connects you to this manual, feature requests, support and diagnostic sharing without requiring you to expose unrelated personal data.

MODE 1090 settings on iPhone

How to do it

  1. Open Settings and scroll to Help.
  2. Open Help for product guidance or What's New for recent changes.
  3. Use Feature requests for a product idea and Contact support for a concrete problem.
  4. When asked, share the generated diagnostic report only after reviewing the destination and content.
  5. Include a short reproduction sequence, expected result, actual result, device, OS and app version.

Good to know

  • Never include passwords, App Store receipts, API keys or unrelated personal files in a support request.
  • A screenshot is most useful when it shows the full MODE 1090 status and the exact control involved.
  • For account or billing problems, state whether the issue concerns sign-in, sync, purchase, restore or management.
If the result looks different, open Settings > Help and send the visible status together with device, operating system and app version.
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